"The fault is in the system and..." - Quote by Peter Drucker

“Efficiency, which is doing things right, is irrelevant until you work on the right things.”

“The purpose of a business is to create a customer.”

“The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.”

“The only thing that one really knows about human nature is that it changes. Change is the one quality we can predicate of it. The systems that fail are those that rely on the permanency of human nature, and not on its growth and development. The error of Louis XIV was that he thought human nature would always be the same. The result of his error was the French Revolution. It was an admirable result.”

“... nets, grids, and other types of calculus.”

“Many forms of Government have been tried, and will be tried in this world of sin and woe. No one pretends that democracy is perfect or all-wise. Indeed, it has been said that democracy is the worst form of Government except all those others that have been”

“Management is the process of assuring that the program and objectives of the organization are implemented. Leadership on the other hand has to do with casting vision and motivating people.”

“Organize one's values in the order of their worth”

“Meetings are by definition a concession to deficient organization. For one either meets or one works.”