"The most important decisions in organizations are..." - Quote by Peter Drucker
The most important decisions in organizations are people decisions, and yet only the military, and only recently, has begun to ask, "If we assign this general to lead this base, what do we expect him to accomplish?"
More by Peter Drucker
“The most important work of the executive is to identify the changes that have already happened. The important thing . . . is to exploit the changes that have already occurred and to use them as opportunities.”
“An established company which, in an age demanding innovation, is not able to innovation, is doomed to decline and extinction.”
“If "socialism" is defined as "ownership of the means of production"--and this is both the orthodox and the only rigorous definition--then the United States is the first truly Socialist country.”
More on Human Resources
“A man should never be appointed into a managerial position if his vision focuses on people's weaknesses rather than on their strengths.”
“People alone of all the resources can grow and develop.”
“An employer has no business with a man's personality. Employment is a specific contract calling for a specific performance... Any attempt to go beyond that is usurpation. It is immoral as well as an illegal intrusion of privacy. It is abuse of power. An employee owes no "loyalty," he owes no "love" and no "attitudes" - he owes performance and nothing else. .... The task is not to change personality, but to enable a person to achieve and to perform.”
More on Decision Making
“Don't just grab at the first thing that comes along. Know when to refuse something that won't get you anywhere”
“The Pertinent Question is NOT how to do things right - but how to find the right things to do, and to concentrate resources and efforts on them.”
“Whatever you do, you must never let the voice in your head control the brain in your heart.”