“Hope works in these ways: it looks for the good in people instead of harping on the worst; it discovers what can be done instead of grumbling about what cannot; it regards problems, large or small, as opportunities; it pushes ahead when it would be easy to quit; it lights the candle instead of cursing the darkness.”
“I think the most important key to quality communication and interaction is developing an interest in the person you`re talking with. Most women know the secret to a quality conversation is to ask quality questions and have a sincere interest in hearing the answers. In fact, the best communicators very often say the least. It`s not the extrovert who dominates the conversation that a client feels most connected with, but rather the individual who shows a real and sincere interest in knowing about the life of the person they`re talking with.”
“Probably the most pervasive false belief most of us harbor is the fallacy that only some superhuman act would have the power to turn our problems around. Nothing could be further from the truth. Life is cumulative. Whatever results we're experiencing in our lives are the accumulation of a host of small decisions we've made as individuals, as a family, as a community, as a society, and as a species.”
“The truth is that even in the information age, information is not enough. if all we needed were ideas and positive thinking, then we all would have had ponies when we were kids and we would all be living our "dream life" now. Action is what unites every great success. Action is what produces results. Knowledge is only potential power until it comes into the hands of someone who knows how to get himself to take effective action. In fact, the literal definition of the word "power" is "the ability to act."”
“To paraphrase the philosopher Nietzsche, he who has a strong enough why can bear almost any how. I've found that 20 percent of any change is knowing how; but 80 percent is knowing why. If we gather a set of strong enough reasons to change, we can change in a minute something we've failed to change for years.”
“I don't have to work another day of my life, thank God, but I'm in a place where I probably work as hard or harder today than I ever have, but I do it because I want to, not because I have to. What is the difference between work and play? I think the difference is purpose. When your vocation becomes your vacation, the old quote, you know that's when you made it.”
