“As a manager you're paid to be uncomfortable. If you're comfortable, it's a sure sign you're doing things wrong.”

“All earlier pluralist societies destroyed themselves because no one took care of the common good. They abounded in communities but could not sustain community, let alone create it.”

“Once a year ask the boss, "What do I or my people do that helps you to do your job?" and "What do I or my people do that hampers you?"”

“An employer has no business with a man's personality... The task is not to change personality, but to enable a person to achieve and to perform.”

“Most innovators are successful to the extent to which they define risks and confine them.”

“Some civil servants are neither servants nor civil.”

“It was evident however that the lawyers would have to have their say....This also opened up a vista both lengthy and obscure.”

“No one who has read official documents needs to be told how easy it is to conceal the essential truth under the apparently candid and all- disclosing phrases of a voluminous and particularizing report.”