“As a manager you're paid to be uncomfortable. If you're comfortable, it's a sure sign you're doing things wrong.”

“All earlier pluralist societies destroyed themselves because no one took care of the common good. They abounded in communities but could not sustain community, let alone create it.”

“Once a year ask the boss, "What do I or my people do that helps you to do your job?" and "What do I or my people do that hampers you?"”

“An employer has no business with a man's personality... The task is not to change personality, but to enable a person to achieve and to perform.”

“Most innovators are successful to the extent to which they define risks and confine them.”

“I'd rather spend half an hour in the company of a top carpenter, than three hours in the company of an average brain surgeon”

“Expert knowledge is limited knowledge”

“To help other people, you've got to be able to help yourself. You go to a psychiatrist, and they're on this Prozac, Effexor, and antidepressants, you may have picked the wrong person. If you go to somebody who's broke who's selling you financial services, that might not be a good thing. You go to somebody who's fat to help you lose weight... And a lot of people ironically do these types of things.”